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The Million Dollar Phone Call™

Build unshakable confidence on every patient call and text — so every caller feels a five-star, Ritz-Carlton-level experience and your call-to-consult conversions climb.

Success Tools Included:

• Interactive Phone Call Scorecard ($195)
• Service Category Quick Reference Tool ($195)
• One recorded mystery-shop phone call evaluation by Julie Anne Davis after completion
  • Level: Beginner to advanced
  • Author: Julie Anne Davis, JD, MHA